Quickly solve pending reclamations for maximum customer satisfaction
Build reclamation cases and solve them
Claims is one of additional modules and has to be bought as an extra feature. It offers a place for gathering all of the customers' reclamations in one place.
Advantages
All reclamations in one place
Saving of customer communication
Easy access to all the data related to reclamation
Detailed description of the module
Module has a complete collection of all information exchanged between customer and a company and other data related to reclamation. They can be added manually or collected from web forms and mails. All further communication is automatically stored in the module. Apart from communications, the module also stores all documents from other modules that are related to it and files exchanged between company and customer.
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