Acronx is recognized as the premier CRM and business system for small and medium-sized enterprises. Designed to streamline company processes, it features effectively designed modules that support the marketing, sales, and operations departments.

Acronx excels in customer relationship management. Companies can store comprehensive data on customers, including personal information, contact details, affiliations, and status. Adding new customers is straightforward, either by direct entry into the database or by responding to incoming opportunities, facilitating further engagement. The system allows easy access to all documents related to a customer, including images and other attachments via the media files widget. This rich data repository enables targeted marketing campaigns, automatic mailing lists for newsletters, and personalized offers, all aimed at enhancing customer engagement. Additionally, the system's robust reporting tools help derive actionable insights from customer data.

The financial department benefits significantly from Acronx’s document creation functionalities. Users can effortlessly generate various documents such as orders, invoices (including tax-confirmed ones as required in some regions), delivery notes, receipts, supply documentation, reclamations, and advanced invoices. These documents are not only stored within the system but can be created using customizable templates and sent directly to customers, streamlining the invoicing process.

The operations department will find the tasks module particularly useful. It allows for the creation and assignment of tasks to employees, linking them to specific customers. Task-related notifications can be configured to alert employees and customers at specified times or intervals, ensuring everyone is informed and engaged. The system also includes a calendar for monitoring tasks and orders, offering custom views to organize data chronologically. Additionally, the planning module helps keep track of tasks based on timing and assigned staff.

Acronx offers highly configurable dashboards that display key data through graphs, charts, tree maps, and highlight cards. These visual tools provide at-a-glance insights that are crucial for strategic decision-making.